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- Scan to computer disabled

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01-15-2021 05:07 PM
Product: HP Officejet 8022
Operating System: Microsoft Windows 10 (64-bit)
Ever since I got my printer I have had problems scanning directly from the printer to my HP Envy laptop. I used to be able to click on manage scan to computer and disable/enable it but I can't even find that feature any more. How on earth can I finally fix this problem? I know how to manually open the software from my laptop and go through all the steps to scan but I really need to be able to just load a piece of paper and hit scan on my printers display to save a great deal of time.

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