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07-30-2019 08:51 AM
Product: Officejet Enterprise Color Flow MFP X585
Operating System: Microsoft Windows 7 (64-bit)
The printout after running Print Head Clean is two times full size and is noted as "Page 1"
This occured only after the Firmware was upgraded to FS4. Where do I go to reduce to
image to "only" full size?

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