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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-13-2021 04:34 AM

HP Recommended
Product: HP Pavilion laptop 15-ck015nd , printer HP OfficeJet 8010
Operating System: Microsoft Windows 10 (64-bit)

I use Windows 10 64 bit, on a  HP Pavilion laptop 15-ck015nd, and installed printer `HP OfficeJet 8010.

 

I have removed all HP software from system, except the core driver.

 

When checking for updates in Windows 10, I keep getting the message there is  driver update available:

"Hewlett-Packard - USB - 11/11/2018 12:00:00AM - 49.0.4395.18315"

I check the mark and click on "Downloaden en installeren"  (Download and install), there is no message displayed whatsoever (no error message, no confirmation message).

 

I reboot system and check for updates again. Exact same message is displayed ""Hewlett-Packard - USB - 11/11/2018 12:00:00AM - 49.0.4395.18315" is available.

 

Questions:

- What is this USB driver? Is it for the printer or for the laptop (both being HP)

- How to get rid of this recurring update available message?

 

2021-08-13_12-16-24.jpg2021-08-13_12-24-57.jpg

 

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