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JAYJJJ3
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Forgotten order id

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I wrote down my order id , but realized i didn't have my proof of purchase with me. So i went to find, but i had been logged out. I got an e-mail from the upgrade option thing, but you need order id, but i can't find the peice of paper i wrote it down on. Can someone help plwase?
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MKIRANSTAR
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Hi.. Please refer to the following in which you can find some information regarding the order number and how to get it...these all are application for US notebooks only:

 

http://support.hp.com/us-en/document/c01745265

 

 

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nloffred
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I'm having the same problem. I already registered my computer, but when I tried to upload the proof of purchase my browser crashed, and I haven't received an email with my order number. I can't re-register because it says the serial number is already in use, but I can't upload my proof of purchase because it requires an order number, which I don't have. 

 

The link provided only tells you how to get an order number if you haven't registered yet, not how to recover it if you lost it and had already registered.

 

How can you recover your order number? 

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JAYJJJ3
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i just figured i out, it tells you your order id in the email it sends you if you don't upload the proof of purchase or send it in for a while. I feel so stupid now.
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nloffred
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Oh, ok. Thanks! I guess I just need to wait a while then until it sends it to me.
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pbooth
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It looks like I'm in the same boat. How long does it take them to send the email?
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JAYJJJ3
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Well, i think i got the e-mail in 3 weeks.
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SoWhat
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Already sent the request and receipt... But can't find the order ID number to check status. Is there a way to get this from either HP or Arvato?

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helpu719
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if you dont know your order id phone

 

United Kingdom 08715000764 09:00 - 18:00, UTC/GMT +1 hour, English

International 001 8773568045 09:00 - 18:00, UTC/GMT +2 hours, English, French

 

give them your e-mail you orderd with and your shipping adress ( wer u live) and they will tell you your id number

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