I am a resident of UK. I recently bought a Pavilion dv6 while on holiday in Hong Kong. I was assured that I was entitled to a free Windows 7 upgrade because I had bought the laptop in the qualifying period. However, on trying to enter the required model no and serial number when ordering the kit, a feedback message told me that my model number was not recognised. Any suggestions? Does it make a difference where you buy your HP laptop and where you try to order your upgrade kit from?
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