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10-12-2009 01:30 PM
10-12-2009 08:30 PM - edited 10-12-2009 08:39 PM
Look you might have understood them wrong or you're saying something that they didn't say. They might have told you that there is going to be a free upgrade program for Windows 7 closer to when Windows 7 launches and thought you could get it when you bought it or you just want to accuse HP that they said that you would have the W7 Upgrade for free so you can get the upgrade. You should have looked for an official confirmation from Microsoft for the free upgrade from vista to W7, http://windowsteamblog.com/blogs/windows7/archive/2009/06/25/announcing-the-windows-7-upgrade-option-program-amp-windows-7-pricing-bring-on-ga.aspx This link was released on June 25, 2009 and officially says that the free upgrade program was going to start on June 26, 2009 and this is directly form the Windows Blog. You made a mistake of listening to people and not looking for the official Microsoft Announcement. Your out of luck. Microsoft did this with xp to vista when vista came out and it was around the same months as vista to W7, so you should have also looked for past free upgrade. On February, Windows 7 date hasn't even been announced and the beta was still in progress as posted here on February 2009 http://windowsteamblog.com/blogs/windows7/archive/2009/01/23/general-availability-for-the-windows-7-beta-to-end.aspx So this goes back to the top, you should have looked at past free upgrades like xp to vista to check how many months before they will start the free upgrade program.
10-12-2009 09:05 PM
10-12-2009 11:03 PM
10-12-2009 11:35 PM
10-13-2009 11:49 PM - edited 10-13-2009 11:55 PM
Please do not tell me what HP told me. Not only was the upgrade mentioned in the technical details when I purchased, albeit it could be that my interpretation was not the same as the intent, but I checked the point with the HP sales clerk when I purchased it. Several months ago, I called HP to ask when I would receive the upgrade and was told it would be mailed to me automatically,
The information I was given on the phone became part of the contract.
I am not going to drop this and if I have to sue, I will.
I know it is for a small amount but I will not be lied to and I have time and money to indulge my sense of right.. It does not make any difference to me what MS say, my contract is with HP and it is they who have to address the issue. I know contract law and I know where I stand.