Note on archived topics.
06-02-2013 09:02 AM
The file to which K.R. refers, above, is the driver supplied by HP from its website for 64bit Widnows 8 users with P1000 - P1500 printers. If re-installing it works for him, maybe you should try it too.
Didn't work for me. Installed correctly, as far as I can tell, but manifested no new printer icon in the devices and printers panel. And when I turned on my P1005, there appeared an "unknown device" icon, for which the properties indicated no installed driver. This state persists despite restarts.
Glad to see this issue being addressed; on tenter hooks waiting for the revised driver.
06-09-2013 04:53 AM
Seems oddly inflammatory to address the festering absence of a driver promised a year ago with an untested and uninstallable one. And then... nothing?
Not sure where we stand on this.
Is anybody working on making a driver, or ought we to be satisfied to have one in name only?
06-25-2013 02:14 PM
After more than six months of promises, followed by support that does not work (the Host-based Plug-n-play), I have finally ditched my P1005. The replacement, needless to say, is not from HP, and the nasty feeling that this saga has left in the mouth makes it unlikely that anything I purchase ever will be in the future. Honest, straight-talking at the outset would have been far more acceptable. Why on earth would HP allow this well of resentment to just go on seething, and building up, with such a long series of promises that were never met, and apparently never planned to be met?
06-26-2013 10:03 AM
I echo the sentiments of Islay, above--especially wondering "why [...] such a long series of promises never met?"
With optimisim, may I ask again if anybody at HP is attending to this, or ought we to consider the matter closed?
And Islay, in order that this thread might be stamped "Solved!" for you and I (at least), may I enquire: what printer did you settle upon to replace the P1005?
06-27-2013 06:30 AM
Dr_sills, thanks for your thoughts. I, too, hope that this board is monitored by HP. I think it is reasonable to regard our criticism as constructive, insofar as we are offering some suggested action for the future.
In my own case, I went somewhat upmarket, with a Brother HL-3170CDW Color Laser. The footrpint is larger than I would like, but performance to date (all of two weeks!) has been excellent. Obviously not long enough to give a serious assessment as yet.
I trust you will be happy with whatever replacement you elect!
08-21-2013 12:11 AM
Exactly the same that happened to Dr Sills. I installed the driver, and the PC does not recognize the printer when I connect the USB. NO printer installed, and it appeard under 'other devices'
ABout to toss my printer and never again buying HP. This is outrageous.