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saandahn
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Photosmart 3313 All-in-one function in Windows 7

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Hi, I just upgraded to Windows 7 and ran into some trouble with my All-in-one printer. HP says that drivers and software for my printer are integrated in Windows 7. But all I can do is print. When I got to the "scan and fax" application in the Windows 7 start menu it just says that no scanner unit is available even though I have the printer installed as HP Photosmart 3300 Series. When i try to add a unit in Windows 7 no HP unit comes up automatically, I had to add the printer with the IP-number of the printer.

 

What to do?

 

/Andreas

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DexterM
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Type the IP-number of the printer into the Address Bar of Internet Explorer or any other browser and press. Now click on 'Webscan' on the page that comes up, and you can scan from there.
I am an ex-HP Employee. Currently inactive on the forum.
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