Create an account on the HP Community to personalize your profile and ask a question
06-27-2009 06:05 PM
I purchased an hp laptop on the 23rd and seen that Hp offers the free upgrade to windows 7 on notebook purchased after the 26, now i was wondering if becaus i purchased my notebook so close to the 26 that maybe hp would honor the upgrade? If not all i would have to do is return the notebook at the store and purchase it again?
06-27-2009 07:04 PM
**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***
06-30-2009 03:04 AM
06-30-2009 07:46 PM
If you are running Vista basic you might not have the system requirements to upgrade to Windows 7.
find out here:
don't be angry because you didn't do reasearch before you bought your product.
07-01-2009 03:26 AM
Hello samschilling. Just received this from the UK C.S Seems that they say one thing and you another?
HP Customer Care http://welcome.hp.com/country/uk/en/support.html
Thank you for getting back to us. On the forums, there would be different opinions from different customers regarding the performance of the notebook.
However, as per the specifications web link sent to you in our earlier email and analysing the specifications of your notebook, the comments on the forum seem to contradict with our response and there are different options as informed earlier.
Please do not worry, as we are here to assist you with any issues or queries with your notebook and will do our best in providing best support.
If you need further assistance, please reply to this message and we will be happy to assist you further.
For information on keeping your HP and Compaq products up and running, please visit our website at: http://www.hp.co.uk/diagnostics
HP Customer Care