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Nico_e_Paolo
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Upgrade elegibility for Windows 7 and HP dv3610el

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Hello,

I bought the HP Pavilion dv3610el on july 2, 2009.

I live in Italy and I tried to order the upgrade to Widows 7 by the specific HP's web site page ... but there's a problem. When I enter the s/n and the p/n, the site tells me: "Spiacenti, il numero di serie immesso non è incluso nel database."

 

What should I do now? I bought this pc-model just for its elegibility to Windows 7 upgrade program. In the "Elegible models" page I saw that there's written "HP Pavilion dv3500 series", so I was sure about this possibility.

On my pc's label it's written: 


  Product: HP Pavilion DV3500
  s/n: CNU9153HH8
  p/n: NG769EA#ABZ
  model #: dv3610el

What can I do?

 

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silvio
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