I bought the HP Pavilion dv3610el on july 2, 2009.
I live in Italy and I tried to order the upgrade to Widows 7 by the specific HP's web site page ... but there's a problem. When I enter the s/n and the p/n, the site tells me: "Spiacenti, il numero di serie immesso non è incluso nel database."
What should I do now? I bought this pc-model just for its elegibility to Windows 7 upgrade program. In the "Elegible models" page I saw that there's written "HP Pavilion dv3500 series", so I was sure about this possibility.
On my pc's label it's written:
Product: HP Pavilion DV3500 s/n: CNU9153HH8 p/n: NG769EA#ABZ model #: dv3610el