cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
bijjam
New member
1 0 0 0
Message 1 of 2
513
Flag Post

Solved!

my lappy is not switching on

HP Recommended
 
0 Kudos
1 REPLY 1
Daniel_Potyrala
Level 13
10,920 10,838 772 4,463
Message 2 of 2
Flag Post
HP Recommended

Hi,

Try to perform a hard reset, follow the steps below.
 
  1. Unplug the AC adapter from the notebook PC.
  2. Remove the battery from the notebook battery compartment.
  3. Remove the computer from any port replicator or docking station, disconnect cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices.
  4. Press and hold down the power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory.
  5. Insert the battery and plug the AC adapter back into the notebook PC; but do not connect any of the peripheral devices.
  6. Press the power button to turn the notebook PC back on.
  7. If prompted to boot into Safe Mode or select a special type of start up, use the arrow keys to highlight Start Windows Normally , and then press the enter key.
** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation