The same thing has happened to me. I used to be able to print local and web docs, but now only local docs and test pages will print; web docs will not from my laptop. My husband's Mac will print either type of doc to the same printer. I'm perplexed as to how to troubleshoot this. Any suggestions?
Thanks Sean, my pc is usb connected to the printer, my laptop is wireless. Both are running Win7 and print fine from word or local programs but refuse to print email files or from web sources. I have tried both the diagnostics you named and no problems were identified. Any suggestions?
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