03-02-2018 08:55 AM
I have an Active oen with my ProBook x360 and the tip has broken off. How can I extract the shaft that is still in the pen
03-28-2018 05:11 AM
If your unit is under warranty - pls contact tech support and the pen can be replaced - cannot be repaired.
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07-10-2019 11:08 AM
My boss had this same problem and was tired of waiting for the replacement to come in. There's no way to take the pen apart without breaking it more.
He carefully superglued a replacement tip to the old broken one inside the stylus and let it dry. He pulled it out with ease and was able to put a new tip in.