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collinreynolds
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Active pen broken tip

ProBook x360
Microsoft Windows 10 (64-bit)

I have an Active oen with my ProBook x360 and the tip has broken off. How can I extract the shaft that is still in the pen

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New member PC_Queen
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Active pen broken tip

Hello,

 

If your unit is under warranty - pls contact tech support and the pen can be replaced - cannot be repaired.

 

Regards,

PC_Queen

I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.
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Marissalida
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Active pen broken tip

My boss had this same problem and was tired of waiting for the replacement to come in. There's no way to take the pen apart without breaking it more.

 

He carefully superglued a replacement tip to the old broken one inside the stylus and let it dry. He pulled it out with ease and was able to put a new tip in. 

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