09-12-2019 10:23 PM
I just updated my bios and the screen has been black for about an hour now. The computer keeps making a beep noise every so many seconds but doesn't do anything else. It is like it's in a loop and can't get out of it. What do I do? It's plugged in and I've always heard that you should leave it plugged in while you have updates going in. Please help☹️ my computer isn't a year old yet and it was just fine before this update. Thank you for any help you can give!
09-15-2019 09:37 AM
Welcome to the HP Support Community!
Did you try restarting the computer?
I recommend you perform a BIOS rollback following the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
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