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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-13-2017 03:14 PM

HP Recommended
Product: X2 210 tablet pc
Operating System: Microsoft Windows 10 (64-bit)
Cannot output to external display unless I disable and enable Intel HD graphics driver. This would be fine, but the unit is an install unit that I cannot access every time it restarts and kicks the monitor off again.

I have already tried:
Dism /online /checkhealth
Uninstall driver and run with windows driver
Roll back driver to earliest revision
Install latest driver
Install chipset drivers (will not let me install due to an unknown error)
Install physical edid emulator in case screen wasn't sending properly.
Replaced screen
Replaced cables
Tested all cables with another computer (works fine)


My last resort i am currently trying is to carry out a repair install.

If that doesn't work I am out of ideas.

Has anyone else had this issue and have any suggestions?

The TV is a ue55k5100 Samsung. We had another model installed but swapped it for this one when 3 hp tablets of the same model had this issue.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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