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HP Recommended
HP Notebook - 15-af114au
Microsoft Windows 10 (32-bit)
  • Cant connect to any wifi 
  •  
1 REPLY 1
HP Recommended

@Shan8007,

 

Welcome to the HP Support Community!

 

I recommend you uninstall the wireless driver from device manager and then download and install the driver from the below link.

 

https://support.hp.com/in-en/drivers

 

Here is how it is done.

  1. Type "Device Manager" into the search field to open the device manager console.
  2. Expand the "Network Adapters" field. This will list all network adapters that the machine has installed. Right-click on the adapter you want to uninstall and select "Uninstall". This will remove the adapter from the list and uninstall the device. Make sure to select the correct device - the word "Wireless" will likely be in the title.
  3. Click "Ok" when prompted to uninstall the device. This will remove the adapter from the list and uninstall the driver.
  4. Once the adapter has been uninstalled click on the "Scan for hardware changes" button to search for and reinstall the correct adapter. The icon can be hard to see - you can hover your mouse over the button to confirm you are choosing the correct one.
  5. If the device is successfully reinstalled it will show back up under the "Network Adapters" drop-down. Reboot the computer and see if the connectivity issue has been resolved.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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