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‎10-06-2020 09:37 AM - edited ‎10-06-2020 09:38 AM

HP Recommended

Hi everyone,

 As you can see in the image bellow, the screen suddenly turns into this when I am running the machine on battery mode what I find weird. It keeps happening randomly whenever my machine is not tied up to electricity thus running on battery.

 

It never happens if the machine is in sector mode, I would appreciate if you guys can help me identify the problem.

 

Thanks in advance

 

IMG_20200927_102059_722.jpg

1 REPLY 1

‎10-08-2020 12:17 PM

HP Recommended

@Didija

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please provide me with the computer model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.
 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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