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Pd009 Student
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HP DeskJet Ink Advantage 2515 is not working.

HP DeskJet Ink Advantage 2515
Microsoft Windows 10 (64-bit)

I have a HP DeskJet Ink Advantage 2515.

The red warning light and the two lights pertaining to the page size have switched on. The power light which is on while the printer is on is not switching on.

The printer is not working.

Need Help.

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HP Support Agent
HP Support Agent
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HP DeskJet Ink Advantage 2515 is not working.

@Pd009

 

Welcome to HP support community.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
  6. Turn on the printer.

You can refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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sandip1983 Student
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Message 3 of 4
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HP DeskJet Ink Advantage 2515 is not working.

still the problem is continue

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HP Support Agent
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HP DeskJet Ink Advantage 2515 is not working.

@sandip1983

 

This could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation