• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-12-2019 07:29 PM

HP Recommended
Product: HP 15-af131dx
Operating System: Microsoft Windows 10 (64-bit)

At the front left of my HP laptop is a port for plugging in a headset (not USB, just the metal kind of plug).

I plugged in a professional microphone but got the "invalid device" error message. 

If I go out and update drivers, will headphones still work in that port or will it only work the mic from then on?

A simple question, but hoping there's a simple answer  🙂

 

1 REPLY 1

‎06-15-2019 01:08 PM

HP Recommended

@JBEV19,

 

Welcome to the HP Support Community!

 

Yes, the headphone should work even after updating the drivers if the port is not defective.

 

The headphone jack on your computer doesn’t support optional Microphones. Please refer to the below service guide (Page 😎 for your computer for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c04653881

 

Hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.