10-16-2019 01:36 PM
I didn’t use the laptop for a while and when I got back to it I used it once then turned it off and when I tried to turn it on again nothing happens and I tried holding the power button to reset it but the adapter socket light blinks once and nothing happens.
10-19-2019 06:44 AM
Welcome to the HP Support Community.
Appreciate you trying the steps. hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.
Have a great day!
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