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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-08-2017 07:25 PM

HP Recommended
Product: C7E66PA#ABG
Operating System: Microsoft Windows 8 (64-bit)
I have formatted my recovery drive D accidentally.now when I am not able to reset my PC.I bought my laptop in Australia but I am now using in india.what can I do.
2 REPLIES 2

‎07-08-2017 07:26 PM

HP Recommended
Model is HP PAVILION SLEEKBOOK 14 PC
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‎07-10-2017 08:43 AM

HP Recommended

Greetings @gokul2000, 

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are looking to reset your computer after formatting the D drive which holds the recovery information, is that right?

I will be glad to assist you. 

Have you created a recovery kit on the computer before formatting the D drive?

 

HP provides an option for creating the recovery kit on your computer when the D drive is intact. 

If you have deleted the partition and not created a recovery kit, request you contact our phone support to order a copy of the recovery kit. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

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