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Honor Student
Posts: 2
Member Since: ‎11-18-2017
Message 1 of 2 (243 Views)

Hp 2-in-1 w10 update causes recovery fail,black screen,no sign-in prompt

Product Name: Hp 2-in-1 w10 tablet
Operating System: Microsoft Windows 10 (64-bit)
Cannot apply W10 OS Update to latest full W10 system update (what used to be new OS releases before OS became free bee ) i.e. release 17??


And when you could disable auto-update!

Cannot see log in screen, key press timeout excessive!!!!!
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Master's Graduate
Posts: 559
Member Since: ‎11-17-2008
Message 2 of 2 (143 Views)

Re: Hp 2-in-1 w10 update causes recovery fail,black screen,no sign-in prompt

Hello Dave,

Can you please share what the name of your 2-in-1 is?  If you're not sure, hit FN + ESC and just copy everything it says after "Product Name".

 

Thanks,

-Chris

I work for HP.
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