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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-07-2019 08:43 AM

HP Recommended
Product: ElitePad 1000 G2
Operating System: Microsoft Windows 8.1 (64-bit)

Hello Greetings

I have Hp ElitePad 1000 G2 and I need Compatible OS for this Device.

When I install windows 8 32bit Wifi sound Touch does not Work.

Please Help me .

Thanks in Advance

 

 

4 REPLIES 4

‎12-07-2019 08:57 AM

HP Recommended

Hi:

 

The HP specs indicate that model came with W8.1 64 bit.

 

https://support.hp.com/za-en/document/c04227593

 

I suggest you install W8.1 64 bit so that everything works.

 

HP does not support that model with 32 bit drivers.

 

W8.1 and W10 x64 only.

 

https://support.hp.com/us-en/drivers/selfservice/hp-elitepad-1000-g2-tablet/6629138

 

I have zipped up and attached a free utility below, that will show you what version of W8.1 the product key in the BIOS is good for.

 

Then download the version of the W8.1 ISO file the product key is good for from the link below.

 

If you downloaded the right version of W8.1, it will not ask for a product key to be entered during the installation process.

 

https://www.microsoft.com/en-us/software-download/windows8ISO

 

Use the Microsoft tool that I zipped up and attached below to transfer the ISO file to a USB flash drive so that it is bootable.

 

Then you can install the drivers from the above support page after W8.1 has completed installing.

ShowKeyPlus1.0.7060.zip
Windows7-USB-DVD-Download-Tool-Installer-en-US.zip
Was this reply helpful? Yes No

‎12-09-2019 07:47 AM

HP Recommended

Thanks for your kind Response but my tab Hp Elitepad 1000 G2 does not support 64bit OS.

When I downloaded your provided iso link and make my USB bootable that does not boot...

I have tried some other OS 64bit and it says your processor is x86 and does not support x64 OS.

Anyone can help me.

 

Was this reply helpful? Yes No

‎12-09-2019 07:51 AM

HP Recommended

You're very welcome.

 

That is very strange.

 

Why does HP state the 64 bit specs, and only has 64 bit drivers on the support page?

 

Since no 32 bit drivers exist for that model, and the PC only has a 32 bit processor, I don't know what to tell you.

 

Unfortunately, I wouldn't be able to help you with the problem you are having.

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‎12-09-2019 08:18 AM

HP Recommended

That's also Strange thing for me I have downloaded many ISO's but unable to find the right one.

Anyhow Thanks for your quick response 

Cheers.

 

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