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I have the hp active G2 pen and it seems to be working only partially.
It connects to my laptop and the top button screenshots the screen when I double press it etc., but I cannot do anything on the screen with it. I cannnot click on anything, scroll whatsoever.
I tried updating the system, restarting everything, reinstalling the touch screen device in device manager but nothing seems to be working.
I would deeply appreciate the help.
I reviewed your post and I understand that the HP active pen is not working correctly.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
Meanwhile, I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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The_Fossette I am an HP Employee
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