06-15-2019 02:05 AM
My computer was working perfectly both as a desktop and as a detached tablet, however, after Microsoft assisted me by downloading the latest version of Windows 10 to my device it now only works in tablet mode and the desktop keyboard is non responsive e.g. the caps lock doesn’t light up, the keys don’t work, the nouse mat doesn’t work and when I try and access storage information via tablet mode it only shows the 32gb ‘c’ drive and not the 1tb inbuilt drive. Can anyone assist please.
06-17-2019 04:39 PM
@Obanlink Welcome to HP Forums Community!
I suggest performing a system restore: Click here for steps
And if that doesn't help, I suggest updating the BIOS, Chipset, and graphics card drivers using this link: Click here
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