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Laptop! I don't have a disc for it and need to change the password for it to back it up on a flash d

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3TT17UA

So I have a up windows 10 laptop. And I do not have a disc for it. So I also need to back everything up from the laptop to a flash drive and the laptop asks for a password, so I'll put in the password and it keeps saying that its the wrong password so when we reset the password, it asks for a disc. So I was wondering if you could please help me get into it without a disc?

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@WorthyPenguin55
Thank you for posting on the HP Support Community.

 

Using a Microsoft account offers many benefits, including easy password recovery. If you currently have a local user account, consider switching to a Microsoft account after recovering or changing your current password. Go to Managing User Accounts and Logins (Windows 10) for more information.

 

NOTE: If you cannot sign in with your original password, make sure caps lock is not on.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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