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Wilson06 Student
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Sadly not a clue
Microsoft Windows 10 (64-bit)

 Tried resting my laptop And when u did it wouldn't load up, now it just comes up with the hp logo over and over 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Laptop

@Wilson06,

 

Welcome to the HP Support Community!

 

What is the exact model for your computer? Follow the steps in the below article to find the product details.

 

https://support.hp.com/in-en/document/c00033108

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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