10-19-2019 05:16 PM
When computers turn on monitor is always black with a message quick across the screen also going to sleep no matter what I try it does the same thing I want to going to sleep With black screen
10-22-2019 07:28 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- What is the exact model for your computer?
- What is the operating system you are using?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
I am an HP Employee