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9G75LW
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Message 1 of 2
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Hewlett-Packard

When computers turn on monitor is always black with a message quick across the screen also going to sleep no matter what I try it does the same thing I want to going to sleep With black screen

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HP Support Agent
HP Support Agent
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Message 2 of 2
94
Flag Post
HP Recommended

Monitor

@9G75LW,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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