10-15-2019 11:15 PM - last edited on 10-16-2019 08:40 AM by Cheron-Z
Serial No. 
PTODUCT No. E9T36AA#ACJ
MODEL NO. 110-100ix
Doesn't on my pc while on
10-18-2019 03:13 PM
@Nice2 Thanks for sharing your concern with the HP Community,
here's what I'll need, so I may be able to provide an accurate solution:
What exactly is the issue? Could you elaborate?
When was the last time it worked without these issues?
What steps have you attempted?
Did you run a hardware test on the computer using the F2 key during a restart?
Please reply with the details for further assistance.
Eager to help!
To thank me for my efforts to help you,
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon
And Have a great day Ahead!
I am an HP Employee