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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-11-2020 08:28 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My hp core i3 4 GB RAM processor is running too slow. It requires 7 mins to start the laptop, 2-3 mins to start any application,the browser takes 5 mins to begin. And even after the application has been opened then after short intervals the laptop just stops responding. Just to complete a 15 mins PowerPoint presentation it takes me 1.5 hours to finish it. This is very frustrating at times. I really need help. Please tell me what can be done. Waiting for the reply! 

1 REPLY 1

‎01-13-2020 08:12 AM

HP Recommended

Hello, you can begin for check the component very used, when your computer is slow, in your task manager (right clic on your task bar). And you can click on this component for see what program use a lot of system ressources. 

 

For the boot you can check what applications start with Windows: 

https://www.msftnext.com/manage-windows-10-startup-apps/

 

If you need more help please tell us the Product Number (P/N) from your PC.
If you need help for find this please check this document: https://support.hp.com/us-en/document/c03754824

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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