10-14-2019 01:31 PM
My laptop Hp won't let me log in it say that my password is incorrect and I haven't changed I only remember log in to my gmail normal but resenly I thing and option of windows gmail pop up and I think I did access so it was showing my email everytime with out opening I don't know if this may affect my log in 😞
10-17-2019 02:34 AM
Welcome to the HP Support Community.
As I understand from your post, there's an issue with the login password. Don't worry, I'd be happy to assist.
I'd suggest, trying a power reset -
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Remove the Battery.
4) Press and hold down the power button for 15 to 20 seconds.
5) Plug-in the Adapter and put the Battery back into the computer.
6) Try to turn on the computer.
Try to login.
If the issue still persists, try resetting the Microsoft Account password from this link.
You may also refer to this document for more information - HP PCs - Change or Reset the Computer Password (Windows 10)
Hope this helps! Keep me posted.
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