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Message 1 of 2
185
Flag Post

My laptop is not turning on from last 20 hours

HP Recommended
15-di2000TU
Microsoft Windows 10 (64-bit)

My laptop was not charge and I got notification to put charger twice when I put the laptop on charging laptop turned off and it is not turning.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @Priyanshi2

 

Welcome to the HP Support Community. I'd be happy to assist you with the "No Power" issue. 

 

Please try these steps - HP PCs - Computer Does Not Start 

 

If the issue still persists,  I'd suggest you Contact HP in your region regarding the service options for your computer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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