05-17-2019 04:09 PM
Welcome to HP Community
Have you tried a different wall outlet or different AC Adapter?
If the issue persists, I suggest you contact HP Support for Service Options since it could be an issue with the Motherboard
Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
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