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Khalida413
New member
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Message 1 of 2
199
Flag Post

My laptop which I purchased a few weeks back makes a buzzing sound randomly and freezes on its own.

‎12-26-2020 07:48 AM

HP Recommended
Product: Example: HP Pavilion Laptop 14- ce3xxx
Operating System: Microsoft Windows 10 (32-bit)

Product number - 172V6PA#ACJ

Reply
1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎01-06-2021 10:50 AM

HP Recommended

@Khalida413

 

I reviewed your post and I understand that the computer is making a buzzing noise and freezing randomly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108761.exe

 

Intel: https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102122.exe

 

Nvidia: https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104237.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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