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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 4
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Flag Post

My network properties say everthing is disconnected

HP Recommended
Hp stream laptop 11-ah0XX
Microsoft Windows 10 (64-bit)

My laptop says my drivers aren't fully installed so i checked my network properties and all the adapters aren't installed and i dont know what to do i tried going to the website but it didnt help me for real

 

3 REPLIES 3
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HP Support Agent
HP Support Agent
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Message 2 of 4
Flag Post
HP Recommended

@Poodah

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

 

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community:)

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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Message 3 of 4
Flag Post
HP Recommended

I downloaded it but i can update because im not connected to internet because all my drivers are gone because i  uninstalled them and they didnt come back

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HP Support Agent
HP Support Agent
11,683 11,674 578 640
Message 4 of 4
Flag Post
HP Recommended

@Poodah

 

Have you done any changes in the software?

 

In the meanwhile, follow step by step instruction in the below document.

 

Click here: https://support.hp.com/in-en/document/c06282875

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

 

 

Raj1788
I am an HP Employee 

0 Kudos
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