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Need help with your HP ElitePad 1000 G2 Rugged Tablet, can't activate the barcode scanner ?!

HP Recommended
HP ElitePad 1000 G2 Rugged Tablet
Microsoft Windows 8.1 (64-bit)

Hi gays.
I have an HP ElitePad 1000 G2 Rugged Tablet model, but I can’t activate the barcode scanner!
Installed both Windows 10 x64 and Windows 8.1 x64, and drivers, but the scanner still does not read barcodes, but it burns!
I ask you to help me with this.

 

HP ElitePad 1000 G2
Model: HSTNN-C78C
Product: N2S50UA

 

HP Retail Jacket for ElitePad
Model: HSTNN-C75S
Product: E6R79AA

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