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I12CAE
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Omni 10 HD issues

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Omni 10 tablet
Microsoft Windows 10 (32-bit)

trying to restore OS because certain drivers are malfunctioning,  but get a 'recovery not found' and 'no HD installed' ?  How can there be no HD?

3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 4
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@I12CAE

 

I reviewed your post and I understand that you are facing issues reinstalling the operating system on the tablet.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article to reinstall the operating system.

 

https://support.hp.com/us-en/product/hp-omni-10-tablet/5447845/document/c04013767

 

If you continue facing the issue, then follow the steps in the below article and perform a system test.

 

https://support.hp.com/us-en/product/hp-omni-10-tablet/5447845/document/c03467259

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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I12CAE
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I have tried both fast and extended test but it states no HD installed when trying restore or reset it says no recovery environment found, have tried USB recovery but keeps telling me not enough space.

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The_Fossette
HP Support Agent
HP Support Agent
28,848 28,833 1,922 2,545
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@I12CAE

 

I recommend you contact support to further diagnose the issue.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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