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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-09-2017 08:12 AM

HP Recommended

Thanks for the solution I took the tick out of the box allow the computer to turn  off the device to save power in the 12c hid device driver and now the screen driver works. I have been coping for a year now without the screen driver by using a mouse and bluetooth keyboard and was on the verge of throwing the tablet away and investing in another make/model. Hope it stays working

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‎01-09-2017 08:16 AM

HP Recommended

glad it helped

 

 

 thanks great news  i have upgraded mine to the aniversay  winodws 10 editions and  ive had not more problems.

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‎06-23-2017 04:59 AM

HP Recommended

Please can you tell me how to get into  the power mangemnt tab  of the 12C hid device driver to turn it off. According to the advice you gave in the HP Forum, you said that turning the tick off will help to get the screen working. The screen of my tablet has not been working now for some time.  It has the 12C HID device error.

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