03-09-2017 04:13 PM
My Omni 10 tablet no longer has a touchscreen driver on it. when it first happened it was from a windows update and i found out that their was only temp fixes. I really need to have the tounch sceen back perm. is their any new updates that will fix this problem? and is their somewhere i can get the touchscreen driver.
03-10-2017 01:36 PM
Thank you for posting on HP Forums,
The Riddle_Decipher is at your service.
As I Understand the TouchScreen isn't working anymore,
No worries as I'd love to help, however, I need a few more details to provide an accurate solution:
Have you performed a hardware test to ensure this isn't a hardware malfunction?
Did you check if it's working on the BIOS screen?
While you reply with the response, here's what you need to do:
Attempt to run a test using the HP hardware diagnostic tool,
If the Touch screen isn't appearing on the diagnostics,
I recommend checking if the Touch is working on BIOS (Accessed by tapping on F10 while restarting the computer).
If it works on bios, it's a software issue: please reinstall windows using the recovery partition or the recovery media to fix the issue
If it doesn't work on BIOS either, it's a hardware failure and you may need to contact HP to set up a hardware repair service.
Let me know how that pans out,
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
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