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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-23-2020 08:21 AM

HP Recommended
Product: Pavilion g6 2302ax
Operating System: Microsoft Windows 8.1 (64-bit)

I have hu 2302ax notebook. I want to upgrade in window 10 pro but when run window setup the setup can not give different type of window version.  How I solve this problem and notebook can not find booteble drives without lagacy mode enable

1 REPLY 1

‎01-27-2020 01:07 PM

HP Recommended

@VikramRajor89
Thank you for posting on the HP Support Community.

 

HP doesn't recommend the installation of Windows 10 pro on a computer shipped with Windows 8, nor will it support the installation of Windows 10 pro. HP will not provide Windows 10 pro drivers and suitable drivers may not be available for the hardware in the computer. Also, Windows 10 pro may not support some of the hardware or software features designed for the computer. 

 

I would request you to reach out to our HP Smart Friend Support and our Support Engineers should be able to sort this out. HP Smart Friend Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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