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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-12-2019 11:23 PM

HP Recommended
Product: QE334UA#ABA
Operating System: Microsoft Windows 7 (32-bit)

I no longer have my boot disc and somehow my computer has crashed. 

1 REPLY 1

‎12-13-2019 07:28 AM - edited ‎12-13-2019 07:29 AM

HP Recommended

Hi:

 

Your PC came with W7 64 bit from HP, not 32 bit.

 

HP no longer sells recovery media for your PC, but you can order recovery media from this vendor at the link below.

 

http://www.computersurgeons.com/p-22023-windows-7-64b-recovery-kit-667564-001-for-hp-notebook-pc-mod...

 

Or you can make your own W7 boot disk by downloading the 64 bit Home Premium ISO file from the link below, toward the bottom of the page.

 

https://getintopc.com/softwares/operating-systems/windows-7-home-premium-free-download-iso-32-bit-64...

 

Use the Microsoft tool that I zipped up and attached below to transfer the ISO file to a DVD or USB flash drive so that it is bootable.

 

After W7 installs, you can install the drivers and available software from your notebook's support page.

 

https://support.hp.com/us-en/drivers/selfservice/HP-2000-Notebook-PC-series/5145724/model/5158889

Windows7-USB-DVD-Download-Tool-Installer-en-US.zip
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