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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-30-2019 02:04 AM

HP Recommended
Product: Pavilion notebook 17-g161us
Operating System: Microsoft Windows 10 (64-bit)

I bought a HP Pavilion notebook laptop windows were pre-installed had to put a new hard drive in it how do I obtain my Windows 10 product key

3 REPLIES 3

‎03-30-2019 05:27 AM

HP Recommended

Hi,

You do not need product key as it is in the firmware. Once you have installed the OS and connected to the internet. It will automatically activate. You also do not need a product key to install on PC.

 

Hope it helps,

David

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‎04-05-2019 09:19 PM

HP Recommended

1st message confusing, my question..I bought a hp laptop that had windows 10 pre installed. My hard drive went out lost everything. Bought new hard drive how do i put windows 10 back on blank hard drive. Of course i cant do anything till i have OS installed ...

 

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‎04-06-2019 02:15 AM

HP Recommended

Hi,

Here is a small guide. You will need another computer to create the bootable USB drive with Windows 10 on it.

 

Download media creation tool from Microsoft on different PC. Run and create a bootable pendrive with the OS on it. (there is an explanation on the Microsoft web page on how to create the pendrive). Create the drive with Windows 10 Home 64-bit edition. Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/en-us/software-download/windows10

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off the PC by holding the power button. Press the power button and immediately keep pressing ESC until the startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows.

 

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times. Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on the HP support page for your product.

https://support.hp.com/us-en/product/hp-pavilion-17-g100-notebook-pc-series/8499304/model/8788292

 I recommend installing HP support assistant which will help keep your drivers up to date and much more. You can download the latest version from here.

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
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