forgot my window 7 password.. how to change..

[DUMBE]

Hi .. I entered unlock code for administrator password..  I have forgotten the Windows 7 password.. please advise me how to change this password..  thanks

[KrazyToad · Accepted solution]

@DUMBE

Welcome to HP Forums. This is a great place to get support, find answers and tips.

I'll try my best t help
 

Are you able to login?

If you are able to login, then you can change the password

1. Press Ctrl+Alt+Delete, and then click Change a password.
2. Type your old password followed by a new password as indicated, and then type the new password again to confirm it.
3. Press Enter.

If you are unable to Login due to the password, then you will need to perform a System Recovery.

Please Note that System Recovery will take the Notebook back to Factory Settings

- Turn off the computer.Disconnect all connected devices and cables such as Personal Media Drives, USB drives, printers, and faxes.
- Turn on the computer and repeatedly press the F11 key about once every second until the Choose an option screen is displayed, and then continue.
- On the Choose an Option screen, click Troubleshoot.
- On the Troubleshoot screen, click Recovery Manager.
- Under Help, click System Recovery.
- When Recovery Manager prompts you to back up your files, select a backup option:
- The Welcome to HP Recovery Manager screen is displayed. Read the on-screen information, and then disconnect any connected devices and cables, such as Personal Media Drives, USB drives, printers, and faxes.
- Remove media from internal drives, and remove any recently added internal hardware.
- Click Next to continue.
- When recovery preparation is complete, click Continue to proceed to the installation phase of the recovery process. The computer restarts several times during the recovery. This is normal. Do not close, shut down, or disconnect the computer while HP Recovery runs.
- Recovery Manager reformats the Windows partition and reinstalls the original software.
- After the system recovery is complete, click Finish to restart the computer. Complete the setup screens and wait until the computer finishes the setup.
- Once the setup is complete, turn off the computer, reconnect all devices and cables, and then turn on the computer.
- Before using the computer, update and protect your computer by reinstalling any virus and security software that was installed before the system recovery.
- Reinstall any software programs that were added after purchasing the computer, as well as any files that were backed up.

Hope this helps

Keep me posted if you need further assistance

Thank you and have a great weekend 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.

[DUMBE]

Thanks... Problem solved.. 😀

[KrazyToad]

@DUMBE

I'm glad you got this issue sorted out.

Do visit our HP Forums and drop us a message anytime you need help

Thank you 😊