cancel
DMarei Student
Student
1 0 0 0
Message 1 of 2
341
Flag Post
HP Recommended

Solved!

my new printer does not print black at all

HP Ink Tank Wireless 415

my new printer does not print black at all

1 REPLY 1
HP Support Agent
HP Support Agent
9205 9185 630 606
Message 2 of 2
308
Flag Post
HP Recommended

Solved!

my new printer does not print black at all

@DMarei

 

Welcome to HP Support Community
 

Are you able to make Photocopies?

 

Your printer comes with an automated tool to clean the printhead. There are several ways to access the tool, depending on your printer and the software you are using.

 

Run the cleaning test using one of the following methods that works for your printer and wait until the test completes.

  • In HP Print Assistant for Windows, find and run the cleaning test from the Maintain Your Printer section.

  • In HP Solution Center for Windows, find and run the cleaning test from the Printer Toolbox.

  • In the HP Printer Utility for Mac, find and run the cleaning test from the Information and Support panel.

You can refer to this Link: https://support.hp.com/us-en/product/hp-ink-tank-wireless-410-series/16180953/model/16180954/documen...

 

Keep me posted and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation