06-09-2019 04:06 PM
My blue tooth keyboard needs to be deleted and re-added from time to time an each time a new pin is generated and shows up, however this time no pin shows up. I was not able to find a clear answer to the issue. Anyone got the short answer?
Solved! Go to Solution.
06-09-2019 06:56 PM
Issue solved. Called Microsoft and had the rep log into my computer. She was able to try from the actual control panel instead of adding it from the blue tooth device screen. Instead of the pin generating automatically, she had to click the add a pin number from the link below the window. i had to try a few times to enter the number in before it closed the window on me. Apparently this method has a shorter window of opportunity to get the number in and hitting the enter key. Still not able to add the keyboard through the blue tooth device screen, but able to get it done with the work around. My case closed.....for now.