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Muza1 Student
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p6-2354er bios

p6-2354er
Microsoft Windows 10 (64-bit)
after disconnecting, while through the button (forcibly) the computer stopped loading, it only shows the hp keypad does not work either, what can reset bios but I don’t know where to jump the jumper после отключение пока через кнопку (принудительно ) компьютер перестал загружаться показывает только лoготиб hp клавиатура тоже не работает , что делать может сбросить bios вот только я не знаю куда стоветь перемычку
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HP Support Agent
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p6-2354er bios

@Muza1
Thank you for posting on the HP Support Community.

  • What happens when you start your computer? is system stuck on HP Logo screen?
  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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muza11 Student
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p6-2354er bios

1.  is system stuck on HP Logo screen

2.No updates have been made.

I tried to turn off the computer through Windows, but it did not produce results and I pressed the forced shutdown of the computer through the off button.

I replaced the power supply, HDD, And he tried to reset the BIOS settings through the jumpers.

But all to no avail, everything also displays the HP logo.

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HP Support Agent
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p6-2354er bios

@muza11

I appreciate your efforts to try and resolve the issue. This computer needs to ship out for physical diagnosis, 
I would request you to contact our Support and our Support Engineers should be able to check the available service options for your
computer

HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation