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password problem

Samsung J5 2016

I am desperate I've been trying to change my password for the last ½ hour. finally I managed to do it on my laptop. But I do not get in on my phone it says there is some problem with my account. What can i do? now I can't sign on my laptop either. Access prevented. What can -i do please help me.

 

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password problem

Hello tana50

 

What password are you talking about???

 

If this is for a Microsoft account, you need to contact them for help with your account.

https://support.microsoft.com/en-us/help/12429/microsoft-account-sign-in-cant

 

 

IF there is trouble with a Samsung phone, we dont handle that on the HP forum.

Sorry.

 

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