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- Where do I find this firmware?

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04-19-2024 03:20 PM
I'm looking for firmware for the Poly Rove series of phones/basestations. I see releases for it, but I can't find any download links. Aka Poly Voice Software–Lite (PVOS-L) , latest version seems to be 8.0.9
I've also asked my colleague to look for this on the poly lens API, but he can't find it their either.
Is this available on the Poly Lens API? If not, where can I download the latest firmware?
I work for a service provider looking to add support for this phone, and despite quite a lot of looking, it seems like this firmware is some sort of "double super secret" that's only available to the chosen ones of the world, and I'm apparently not anointed with that ability quite yet.
04-21-2024 01:03 AM
Hello @muddlehead ,
welcome to the HP Poly community.
It can be a bit hard to find since the move to HP and we are still working this out.
Rove Firmware (Select Poly for both the boxes at the bottom)
https://support.hp.com/us-en/drivers/rove-base-station-series/2101728172
Previous versions can be found once expanded
I suggest you contact our Support organization in your region. Details are in my Signature.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN