Notebook Software and How To Questions

I recently purchased an HP envy laptop (model m6 n-012dx) and the cursor on my screen will intermitently become erratic, very jumpy. It will start moving all over the screen, or jitter back and forth, and even minimize pages or open pages and links beyond my control. This happens even with my fingers off of the touchpad, so I know it is not a sensitivity issue. When I do attempt to take control of the crazy cursor it is pretty much inresponsive to my attempts.  Basically the cursor becomes possessed. This happens intermittently though (and when it occurs it lasts at least a couple minutes at a time), so I haven't been able to pin-point what triggers this behavior. My touchpad driver is up to date and all of my other drivers are up to date, so I know it's not an issue there. Oh, and I'm using Windows 8.1. A temporary solution I have noticed is that by doing a hard reset it fixes the problem until the next occurrence. But I don't want to have to keep going to this solution, considering this happens pretty much daily at some point or another. Any ideas/suggestions out there? Am I alone in this issue? It is very annoying. Cursing at the cursor. I would be very appreciative of any advice. 

Also, a side note: I am living in Guatemala for most of the rest of this year (this is where I am right now) and so returning the laptop to Bestbuy isn't really an option. That would have been my big solution. Thank you in advance!