cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

New member
1 0 0 0
Flag Post
HP Recommended

I recently bought a HP Chromebook 14.  The reason why I bought it is because it wasn't to expensive, and I needed a new computer because my desktop keeps crashing.  I know that it came with a 14 day warranty, just in case if it had a "manufactured problem".  During the first week of using the chromebook, I was experiencing some disconnections from the Internet, I ignored it because I was pretty far.  But then I realized that on the bottom right I was still connected to the wifi.  I Ignored that as well because the Internet came back on my laptop.  After a week I started to experience the same thing again, but except this time more frequently, and I must say that it's getting really irritating.  Every time i get disconnected from the Internet look at the bottom right corner of the HP Chromebook 14 and it shows me that i have 4 bars and sometimes 3.  The Internet doesn't come back until 5 to 6 minutes, sometimes i have to manually turn off the wifi from my laptop and turn it back on to get Internet access, this bothers me because I disconnected from the Internet frequently and when I mean frequently i mean 2 to 3 minutes, and sometimes when i turn off the wifi from the laptop that doesn't even help.  Since I have had this laptop for about 3 weeks i cant turn it in for a manufactured problem and get a another for free.  I do have a 2 year warranty but why would i turn in my laptop when i know its a manufactured problem.  I have not downloaded anything on this laptop its basically brand new,  the problem is not the wifi because i sit right next to my router and get Internet access with my phone with out disconnection.  Another thing is that while it disconnects it does two things, it either searches for a wifi signal or it just stays at whatever or how many bars it has, when i try to search on google or on youtube it tells me that i don't have Internet connection when i clearly have signal, 4 bars, when I am right next to the router.  Other than this I am really satisfied with this product but its just this issue that I am having that's making me really regret buying this laptop.  Hopefully someone could help me solve this issue

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation